Thursday, 12 June 2014

Selma - Why Do Leaders Screw Up? They Ask The Wrong Questions

El Rhazi Selma de Forbes Real Time.

When I was in my 30s, I was Vice President of Sales at USA Today, working with a consultant who told me that leaders screw up by asking the wrong questions. She taught me to ask ‘how’ versus ‘why’ questions. She said ‘why’ puts people on the defensive, but ‘how’ [...]

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